Wednesday, December 5th, 2012
If you’re an MSP providing IT services for desktop environments where basic up/down server monitoring will do, an RMM tool is more than adequate. But for MSPs offering fixed-fee monthly service packages, or cloud services, important advantages can be gained by complementing an RMM tool with an advanced performance monitoring ...
Posted in Cloud, MSP, RMM | No Comments »
Wednesday, November 14th, 2012
Until very recently I was your client: the VP of Marketing for a business consulting firm where I doubled as the in-house IT. It was my job to bring on MSPs who could solve the bigger problems within our infrastructure. This included two complete office moves involving all new cat-6 ...
Posted in Best Practices, MSP | No Comments »
Friday, November 9th, 2012
On my flight out to the ConnectWise IT Nation event, I thumbed through the Wall Street Journal old school style and ran across an ad for the WSJ Wine Store claiming you can save $100 on a special Thanksgiving pinot. My first reaction was to ask myself, "Why is Rupert ...
Posted in MSP, Trade Shows | No Comments »
Wednesday, December 8th, 2010
At LogicMonitor, we know datacenter monitoring. We know it because we've lived it - I've been that guy responsible for making sure that a 24 x 7 x 365 web service was up. Most of our technical staff also came from a SaaS and web ops background (with lots of ...
Posted in Uncategorized | No Comments »
