Archive for the ‘SaaS’ Category

Simple ways to be confident in automated server and application deployments.

Monday, January 7th, 2013

Sample SAT question: xUnit is to Continuous Integration as what is to automated server deployments? We've been going through lots of growth here at LogicMonitor. Part of growth means firing up new servers to deal with more customers, but we also have been adding a variety of new services: proxies that allow our customers to route ...

Monitoring as SaaS Advantage #46 – always at best practices

Friday, November 2nd, 2012

One of the great things about being a customer of a SaaS delivered monitoring service like LogicMonitor is that they can get best practices in monitoring of all sorts of technologies without having to have an expert in that technology on staff. A recent example when LogicMonitor updated some of the ...

Building Your Own Network Monitoring Solution? Why Not Change Your Own Oil, Too?

Thursday, November 1st, 2012

My grandpa loved cars. He worked on them with a level of passion most people reserve for things like expensive red wines and members of the opposite sex. He didn’t believe in outsourcing the care and maintenance of his wheels. So I was shocked when one day he announced that changing his ...

The Batman Story from VMworld – LogicMonitor Rises

Monday, October 1st, 2012

VMworld 2012 took place at the Moscone Center in San Francisco a few weeks ago. The weather was surprisingly nice, but the real buzz was inside the convention hall.  We had a pod in the New Innovators section of the Vendor Expo in Moscone West.  It being our first VMworld ...

In (Dev) ops, a release is only as good as its worst effect

Thursday, September 6th, 2012

You released new code with all sorts of new features and improvements. Yay! Now, after the obvious things like "Does it actually work in production", this is also the time to assess: did it impact my infrastructure performance (and thus my scalability, and thus my scaling costs) in any way. This is ...

Our Philosophy on Monitoring

Tuesday, July 17th, 2012

Your monitoring solution should make your life easier, not harder. Monitoring should not have to be a full time job. Data collection, alerting, trending and reporting should all be integrated. Everyone in IT/Ops should be able to use your monitoring - not just the person that set it up. Monitoring should tell people about ...

When Lightning Strikes Your “Cloud”, Good Monitoring Means Great Disaster Recovery

Monday, July 2nd, 2012

Kablooee!  That was the sound I (and many others) heard coming from one of Amazon Web Services (aka, the "cloud") availability zones in Northern Virginia on June 30th (http://venturebeat.com/2012/06/29/amazon-outage-netflix-instagram-pinterest/, http://gigaom.com/cloud/some-of-amazon-web-services-are-down-again/).  The sound was a weather-driven event causing one of Amazon's data centers to lose power.  And what happens when a ...

How To Make an Engineer Smarter

Tuesday, June 19th, 2012

It’s 6 AM.  Bob, an entry-level IT engineer walks into a cold, dark, lonely building – flips on the lights, fires up the coffee pot, and boots up.  Depending on what he’s about to see on his computer screen, he knows the fate of the free world could rest in ...

Not all monitoring sucks

Saturday, March 31st, 2012

There's some interesting discussion around "Monitoring Sucks", and has been for a while. (Go check the twitter hashtag #monitoringsucks).  This is not a new opinion - the fact that I thought monitoring sucks is why I started LogicMonitor. But it's interesting to assess whether LogicMonitor meets the criteria for not sucking. ...

How to minimize the impacts of the next Amazon reboot .. or of your own datacenter failure

Friday, January 6th, 2012

So as everyone knows, Amazon rebooted virtually all EC2 instances in December.  They emailed people to notify them, but not everyone read the emails, leading to Amazon performing the reboots on their own schedule, with the customers unaware. For some SaaS companies, this resulted in many hours of downtime. For others, ...