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Originally posted on Building the Converged Branch by Scott Koegler.

Cloud-based environments are hardly new to IT, but there are plenty of nuances to the technology that can cause issues for IT. As simple cloud connections evolve into more complex hybrid clouds, it becomes increasingly important to get ahead of the optimization process.

I asked Kevin McGibben, CEO of LogicMonitor, What do you consider key to managing and optimizing this environment? Read more »

By Steve Francis, LogicMonitor Founder and Chief Product Officer.

How Applications will or will not Meet the Cloud in 2015

The New Year is a time for resolutions and the enterprise is making some of its own. Beginning with leaving behind the memories of growing pains in cloud computing and coming into a higher, or maybe deeper, level of transformation.

In 2015 as enterprise IT becomes even more complex, the dollar spend put towards the cloud shall remain a priority. According to recent IDG research called Computerworld Forecast 2015 that surveyed 194 IT professionals, more than 40 percent of the respondents said their organizations will spend more on software as a service (SaaS) and a mix of public, private, hybrid and community clouds. Additionally, cloud computing initiatives are the single most important initiative today, deployed in 16 percent of IT departments surveyed.

Seeing as how the appeal of the cloud is catching the eyes of those spending the money, it’s safe to say that the enterprise is going to leverage it into additional forays, while ensuring not too rattle the foundation at the core of the business mission: security and revenue.

Here are three predictions for the upcoming year:
Cloud agility will drive non-core apps into public clouds.

Successful enterprises that view IT as a strategic differentiator will start driving non-core applications into public clouds, for two reasons.

-The speed and agility that cloud provisioning offers over internal IT provisioning can offer a strategic advantage and drive the business forward. This trumps the relative costs (or cost savings) of cloud infrastructure irrelevant.
-Enterprises that (rightly) see their customer’s Internet experience as an extension of their brand experience realize that any delays adversely affect them in the market place – and most IT projects take longer than desired as it is, so saving weeks (or months) on the provisioning cycle can be significant.
Production applications stepping up to the cloud:

During the last two years, the enterprise familiarized itself with cloud usage for some DevOps and QA environments. Now, they are ready to move production applications into the cloud. I have even heard several times of plans to move the entire infrastructure into the cloud, within a seven year time frame. The initial roll out will be non-core applications because enterprise IT developers need time to develop experience in building cloud ready applications, where scalability and performance can be achieved without resorting to specialized hardware, tuning, or vertical scaling, instead of using horizontal scaling systems that are tolerant of failures that will occur in clouds, (such as lambda architecture). Currently, most of that experience is present in SaaS companies.

Core mission critical applications are staying put:

In other words, core mission critical applications are going to remain in enterprise controlled and managed datacenters, at least for the next few years since the risks of giving up that control are too high and IT knows this. However, the management and monitoring of hybrid infrastructure will make for an area of keen interest.

Just in the past year, the enterprise has come quite a long way with the cloud. Companies like IBM are calling it a breakthrough year for their cloud business, as other are leaving behind their initial skepticism surrounding and seeking more ways to leverage the cloud in the long term. Meanwhile, research firm Markets and Markets estimates the global cloud market is expected to hit $121 billion next year.

Not all this change is easy, but the enterprise is bound to get closer than it ever has before.

Originally published on VMblog.com.

AWS Monitoring the right way

Posted by & filed under About LogicMonitor, Cloud .

At the recent Amazon re:Invent show, LogicMonitor demonstrated its new AWS integration and monitoring. (We also announced another set of free tools – JMX Command Line Tools – but more on that later.)

“Why”, you may be asking, “is this interesting? Doesn’t Amazon provide monitoring itself via CloudWatch? And in any case, aren’t there many ‘cloud centric’ companies that do this?”

Good questions. Read more »

[Kevin McGibben (CEO), Steve Francis (Founder and Chief Product Officer) and Jeff Behl (Chief Network Architect) contributed to this post.]

This week LM’s Chief Network Architect “Real Deal Jeff Behl” was featured on the DABCC podcast with Doug Brown.  The interview journey covered lots of ground and sparked our interest about IT industry predictions for 2014. There are so many exciting things happening in IT Ops these days it’s hard to name just a few.

Before it’s too late, here’s our turn at early year prognosticating.

1)   2014 is (at long last) the year for public Cloud testing.  The definition of what “Cloud” is depends on whom you ask. To our SaaS Ops veterans, it means a group of machines running off premise for which someone else is responsible for managing.  Given Cloud can mean lots of things — from public Cloud infrastructure (Amazon), Cloud services (Dyn or SumoLogic) to Cloud apps (Google Apps) to SaaS platforms (SalesForce and LogicMonitor!). The shared definition among all things Cloud is simple: it’s off premise (i.e., outside your data center or co-lo) hosted infrastructure, applications or services. For most enterprises currently , Cloud usually represents a public data center, offering from the very generic VM compute resources to specific services such as high performance NoSQL databases and Hadoop clusters.  Enterprises are starting to gear up to test how the public Cloud fits in its data center strategy. In the past month alone, several of our Fortune 1000 clients confirmed they’ve set aside 2014 budget and IT team resources to test public cloud deployments.

Read more »


We’ve updated our Rightscale Rightscripts (with the addition of the execute input), along with our documentation of those scripts.  We’re taking this occasion to republish this blog on using our Rightscale integration, which somehow got lost during our migration to our new web site last June.

How to ensure all your Rightscale managed instances are monitored in LogicMonitor.

Step 1: Import LogicMonitor RightScripts.

To use LogicMonitor’s RightScripts, go to the RightScripts tab in the RightScale Marketplace.
(Click images to enlarge)

Read more »

LogicMonitor is at VMWorld 2013

Posted by & filed under Cloud, Virtualization .

VMWorld 2013!  Time to get your virtualization on!  Last year was LogicMonitor’s first time at the conference.  In the past year we’ve grown a ton, have more product to show off, and look forward to attending the show again.  For those of you who have not been to VMWorld, it is a grand event.  It is held in the Moscone Center in downtown San Francisco, and the vendor exhibitor room is huge!  You could probably put 2 football fields inside.

This year we will be located at booth number 2412 (in the same aisle as Rackspace). Read more »

LogicMonitor is known for robust IT infrastructure and application monitoring, but did you know that cloud providers use LogicMonitor to determine customer requirements and to evaluate new business potential of customer prospects? Sometimes we come across a client that is taking great advantage of our powerful data collection abilities to discover new systems insights. We figured our cloud providers clients would appreciate our sharing!


Zumasys is a Southern California-based cloud services provider that helps companies move their technology infrastructure and applications to the cloud. For three years, Zumasys has used LogicMonitor to monitor its core cloud infrastructure, while adding LogicMonitor to its cloud product. As part of its cloud services offering, Zumasys gives customers role-based access to LogicMonitor in order to view the performance of its proportioned cloud services.

zumasys-graphicBefore Zumasys brings a new hosting client on board, it installs a LogicMonitor collector in the client’s network, tracking bandwidth usage, data quality, storage and computing resource utilization along with any critical operating system alerts that LogicMonitor can find. Zumasys then uses the data collected to determine the resources it will require to move the hosting client onto its cloud platform.


“We are more accurate with our estimates and better prepared to migrate customers to our cloud, says Paul Giobbi, President of Zumasys. “With close to 70% growth of our hosting platform in 2013, LogicMonitor’s ability to help size potential customer resources has been critical to our success.”

LogicMonitor is a playground of data just waiting to be used. If you want more ideas for how to use our services to get data insights contact one of our support engineers, we’ll be happy to chat.

Check out Zumasys testimonial interview.


‘Meraki’ may not be the best known name in networking, but their technology is going to touch you soon if it hasn’t already.  Meraki was just acquired by Cisco in November for a cool $1.2 billion to incorporate into their new Cloud Networking Group.

Cisco is predicting explosive growth in cloud computing, the practice of running applications and storing data on remote servers accessed over the internet instead of running apps and storing data on your local computer. And increasingly, these cloud services will be accessed with with mobile devices over wireless networks.

What Meraki brings to the table is their cloud managed wireless network infrastructure hardware.  The Access Point (AP) is the critical bridge from the wired to the wireless world. The unique feature of the Meraki APs is you plug them into your wired network, the AP connects to  the mother ship at Meraki, and you go to meraki.com to configure and manage them via a web UI.

This is a stellar leap from the typically clumsy and slow embedded web interfaces found on most APs, and the emphasis is on managing your wireless network as a whole, not a bunch of individual APs. The web UI is clean and easy to use, the network can be managed from anywhere, and the APs are kept up to date by Meraki with automatic firmware and security updates.

Read more »


Is an RMM tool the only thing MSPs need for monitoring?

Posted by & filed under Cloud, MSP, RMM .

If you’re an MSP providing IT services for desktop environments where basic up/down server monitoring will do, an RMM tool is more than adequate. But for MSPs offering fixed-fee monthly service packages, or cloud services, important advantages can be gained by complementing an RMM tool with an advanced performance monitoring solution.

Monitoring customers on fixed-fee contracts
When you offer an “all you can eat” package where you are on the hook for anything that breaks in your customer’s infrastructure, the ability to be proactive and fix small problems before they become big problems becomes paramount.

An advanced performance monitoring solution will monitor your customer’s high-end systems (network, servers, virtualization, storage, etc…) in such depth that you will know about problems well before your customer. And when there is an issue, these tools provide historical trending graphs that enable your front line help desk technicians to solve many problems without having to bring in the help of more costly engineers.

Read more »


By Ethan Culler-Mayeno, Integration Engineer

 “A cloud is made of billows upon billows upon billows that look like clouds. As you come closer to a cloud you don’t get something smooth, but irregularities at a smaller scale.”

 ~Benoit Mandelbrot

The cloud, as seen by the end user, is a wondrous tool full of seamless functionality and performance limited only by their internet connection. The truth is, the “water particles” which make up these clouds are machines.  And machines fail. Through the use of cloud providers like Amazon’s EC2, Rackspace and others, we get to add a layer of abstraction between the machines and ourselves and share in the wonder of end users.

There’s a catch: Adding layers of abstraction creates complexity, and complexity increases the potential for problems. In addition, while you no longer need to worry about the state of the physical machine, if your cloud instance runs out of CPU, memory, or disk space, your application will take a hit. So, whether shipping hand-built servers to data centers across the globe or spinning up new machines from a cloud provider, the need for management and monitoring is paramount.  But fear not! Now, thanks to LogicMonitor’s hosted, full stack, datacenter monitoring being integrated with RightScale’s cloud computing management, you can have your RightScale managed hosts automatically added into your LogicMonitor portal! The next time a huge surge of traffic forces you to spin up a few hosts, monitoring them is taken care of.

Between the cloud management services provided by RightScale and the full stack, SaaS-based data center monitoring provided by LogicMonitor, you can know exactly what’s happening with your devices, both physical and… nebulous.

How to Use LogicMonitor RightScripts in RightScale



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